Privacy Policy
1. Information We Collect
We collect personal information that you provide directly to us through our website forms, seller inquiries, and opt-in communications. This may include:
- Full name
- Phone number (mobile and/or landline)
- Email address
- Property address and details
- Any additional information you voluntarily provide about your property or situation
We may also automatically collect technical data such as your IP address, browser type, pages visited, time on site, and referring URLs through standard analytics tools and web server logs.
2. How We Use Your Information
Your information helps us respond to property inquiries and carry out our real estate acquisition activities. We may use it to:
- Contact you about your property and any potential offer
- Respond to questions and follow up on submitted inquiries
- Send relevant marketing communications and property-related updates
- Improve our website experience and optimize our outreach
- Comply with applicable laws and legal obligations
3. Text Messaging, SMS Consent & TCPA Compliance
By providing your mobile phone number and checking the SMS consent box on our forms, you consent to receive automated and manually dialed text messages from Double Deal Homes LLC at the number provided. These messages may include:
- Follow-up communications regarding your property inquiry
- Property evaluation updates and offer-related information
- Transactional and informational messages related to your request
3.1 Message Frequency
Message frequency will vary based on your interactions with us and where your inquiry stands in our process. We will not send unsolicited or excessive messages.
3.2 Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
3.3 How to Opt Out (STOP)
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts will be sent.
3.4 Help
For assistance, reply HELP to any message, or contact us directly at support@doubledealhomes.com.
3.5 Supported Carriers
Our SMS service is compatible with major U.S. carriers. Carrier support may vary. Carriers are not liable for delayed or undelivered messages.
Important: Your mobile phone number and SMS opt-in consent will not be shared with, sold to, or used by any third party for their own marketing purposes. SMS-related information is governed exclusively by this Section 3 and is separate from any other data-sharing described in this policy.
4. Sharing of Information
We do not sell your personal information. We may share non-personally-identifying information (such as general site analytics) with trusted service providers who assist in operating our business — including email delivery platforms, CRM software, and website analytics services. These providers are contractually bound to confidentiality and are permitted to use your information solely for the purpose of delivering services on our behalf.
We may also disclose information if required by law or to protect our legal rights.
5. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to analyze site traffic, improve functionality, and understand how visitors interact with our website. You may adjust your browser settings to disable cookies, but doing so may limit certain features of the site.
We may use third-party analytics tools (such as Google Analytics) that collect and process data in accordance with their own privacy policies.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, satisfy legal obligations, or resolve any disputes. When information is no longer needed, we take steps to securely delete or anonymize it.
7. Your Rights & Choices
You have the right to request access to, correction of, or deletion of the personal information we hold about you. You may also opt out of marketing or promotional communications at any time. To exercise any of these rights, contact us at support@doubledealhomes.com.
8. Security
We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure. While we take these measures seriously, no internet transmission or electronic storage system can be guaranteed 100% secure. We encourage you to use caution when sharing personal information online.
9. Third-Party Links
Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site before submitting personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
11. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently received information from a minor, please contact us immediately so we can take appropriate action.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
Double Deal Homes LLC
Metro Atlanta, Georgia
Email: support@doubledealhomes.com
Website: https://doubledealhomes.com